We do our best to provide you with the most up-to-date and accurate information. In the event that an error does occur, we reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. In the event that you are shipped an incorrect product, we will gladly accept the unit back and offer you a full refund.
Free shipping in Canada
Free Shipping is available in Canada for all items that are advertised as «Free shipping in Canada». Free shipping does not apply to the following regions; Northwest Territories, Yukon Territories, Nunavut, Labrador, and non-metropolitan areas. A surcharge may apply for remote areas in Canada. If you're not sure whether your area is eligible, please contact us
NEW items have a 7 day return period (software not included). No refunds on used products. No refunds on ANY items that have been tampered or without original carton. Delivery (In case of Free Shipping) and Return freight costs paid by customer. Prior authorization required. A 20% restocking fee may apply to all purchases.
For international sales, Studio Economik do not collect any import taxes and/or duties. However, your government might impose some taxes and/or duties on products shipped from Canada, regarding to the country of origin where the products are made in. Please verify (in advance) what these duties might entail with your local government.
The client have to assume the shipping fees back and forth if the unit need to be repaired during the warranty period.
Studio Economik reserve the right to open a product (for testing purpose only) before sending it to avoid sending a defective unit (Dead On Arrival).
Your proof of purchase must accompany all product being returned for warranty repair. If a proof of purchase is not received with the unit the repair will be invoiced at our regular rates. If the proof of purchase is received after invoicing a $65.00 adminstration fee will be applied.
Warranty Replacement or Credit
Your proof of purchase must accompany all product being returned for warranty replacement or credit. Please include all accessories,
manuals and software that you received with your unit. Failure to do so will prevent us from issuing your replacement or credit.
Non warranty repair
For out of warranty repairs, an estimate will be provided only if the repair cost will be greater than $125.00. If an estimate is provided and subsequently refused, an estimate fee of $65.00 plus applicable taxes and freight will be charged.